Integrated Platform For Real-Time Insights & CX Management!
- Generative AI powered CX platform with autonomous agents across voice, text, email, image/document processing.
- Global first Multi modal, Multi-lingual generative AI powered CX transformation platform across 400+ languages and integration ready across 1000+ systems.
- Powered by AI models which predicts behavior at 85-90% accuracy by listening and observing 2 way conversations with AI agents, digital touch points and transactions.
- In-built consent and incentivization engine for customers to connect and share information – 2 million+ customer data captured.
CXAutomate
Unlocking Revenue Growth: Integrating Buying, Life Stage, and Contextual Insights.
Better Customer Satisfaction
Leverage human-like interaction with customer-specific context.
Improved Productivity
Human + AI in collaboration for better productivity & customer experience.
Go Beyond Chatbots
Conversational + Ability to reason + Action
Automate Processes
Automate processes ranging from sales, service and Insights.
CXSphere's AI-Powered Products
Voice Automation
Transform your voice interactions with our cutting-edge voice-to-text and voice-to-voice automation. We support over 100 languages for voice translation and provide multilingual voice analysis for sentiment and quality checks.
Email Automation
Our intelligent email automation system not only responds to emails automatically but also takes into account the email history and CRM data to provide personalized and context-aware responses.
Chat Automation
With CXsphere’s chat automation and co-pilot capabilities, you can handle multilingual customer conversations with ease. Our AI-powered chatbots integrate seamlessly with your existing systems via API calls, ensuring a smooth customer experience.
Document and Image
CXsphere’s intelligent document and image processing capabilities allow you to extract valuable information efficiently. We can merge document processing with customer experience automation, enabling you to deliver exceptional service.
Incentivized Multi-Channel
Lead Gen
Activate new and existing customers across their preferred channels.
Hyper-Personalized Targeting
Drive campaign targeting with 1:1 next best action, & specific product recommendation.
Automate Sales/Marketing
Gen AI-powered Sales/Marketing Automation. Drive personalization, productivity, and NPS powered by AI.
CXEngage
CXEngage activates your lead generation campaign on the fly – with accelerated real-time
customer insights and deep segmentation – at scale.
customer insights and deep segmentation – at scale.
Rapid Onboarding
Audience Identification
Micro Customer Segmentation
Hyper-personalized
Targeting
Customer Journey & Revenue Optimization
Why Choose Us
Incentivized & Activated Multi-Channel Lead Generation
CXsphere blends hyper-local segmentation with deep personalization, delivering the best of permission-based and performance marketing.
Hyper-Personalized Targeting
CXsphere consistently churns out high-conversion campaigns via unique and best-fit AI Models – fueled by hyper-local customer segments.
Hyper-Local Customer Segmentation
Aligning brands, products, and customers is crucial in today’s thriving local commerce. CXsphere provides real-time single-source metrics to guide business owners.
100% Managed Multi-Channel Integrated Campaigns – Email, SMS, and WhatsApp
100% Predictive and Automated Customer Engagement
Predict Customer Churn 90 Days
in Advance
CXInsight
CxInsight provides real-time, predictive, and actionable data intelligence by leveraging
external and internal data
to offer a deeper understanding of your customer’s and prospect’s behavior.
to offer a deeper understanding of your customer’s and prospect’s behavior.
Fully Managed Solution
We handle all business and technical configurations for promotions, multi-channel integration, and SMS/WhatsApp/social campaigns.
Audience Identification
All customer interactions are personalized (CX360 & tailored campaigns), with engagement automation available.
AI Guided Predictive Recommendations
Predictive engagement, customer risk profiling, churn probability, and brand affinity—up to 90 days in advance.
Revenue Growth
Drive revenue growth through predictive customer acquisition and retention, backed by deep commercial and behavioral insights.
Personal Growth
Lifetime value-based predictions to identify and retain high-value customers.
Why Choose Us
Brand-Customer Affinity
The relationship between brands and customers is constantly evolving, with more choices available than ever. CXsphere identifies customer profiles with measurable affinity toward your brand.
Consumer Insight & Brand Perception
Today, brands focus on understanding their customers on a one-to-one level in a highly competitive market. CXsphere helps you understand and predict customer behavior, brand perception, and competitive intelligence in real time.
Upsell, Cross-Sell & Churn Prevention Analysis
CXsphere helps you acquire and retain customers through actionable recommendations from its AI models. The platform helps you maximize the lifetime value of each customer.
Hyper-Local Customer Segmentation
Your most loyal customers are often right around you. CXsphere delivers your local customer segments through a consent-driven data aggregation and analysis.
