Client Overview
A leading provider of aftermarket automotive repair, maintenance, and tire services, operating over 350 locations across the United States. Through strategic acquisitions, they expanded into nine new states, further growing their service portfolio and operational footprint.
Business Challenge
The organization aimed to modernize their email infrastructure by migrating all services—including mailboxes, calendars, contacts, tasks, and distribution lists—to Microsoft Office 365. Key challenges included ensuring seamless data transfer, maintaining business continuity, integrating their internal applications, and addressing existing email security gaps. The migration also involved moving mailboxes from various providers: IMAP, G-Suite, and Rackspace.
Solution Delivered
We worked on a comprehensive migration plan for the client. The team performed a detailed discovery of the source environments, created a phased migration strategy, and implemented a test migration for the largest mailbox to detect potential issues.
Production migration included mailbox, contact, calendar, task, and DL migration, maintaining application interoperability, and a weekend cutover to minimize downtime.
Production migration included mailbox, contact, calendar, task, and DL migration, maintaining application interoperability, and a weekend cutover to minimize downtime.
Outcomes & Benefits
Enhanced security and data protection.
Business continuity through reliable, cloud-based services.
Predictable licensing and reduced infrastructure costs.
Scalable onboarding for new users and acquisitions.
Cloud-based tools like Exchange Online, OneDrive, Teams, and SharePoint.
Familiar Microsoft tools enhancing productivity.
Centralized, unified communication tools and 99.9% uptime with Microsoft SLA.
Conclusion
The successful migration positioned our client for sustained growth and operational excellence. The transition to Microsoft 365 modernized their infrastructure, enhanced security and reliability, and empowered employees with cutting-edge collaboration and productivity tools.